NORMAL STAYS CANCELLATION POLICY: We request a 48-hours from check-in time (2 days) advance notice via email to firstname.lastname@example.org. No shows or less than two days in advance will result in full payment of your booking.
DEPOSITS: We do not charge at the point of the reservation, however depending on certain factors such as demand, length of stay, number of rooms booked, there may be a pre-authorization placed on your card in advance. If there is ever any question or concern we always encourage you to call us directly.
BALANCE DUE: Reservation balances will be finalized to the card on file on the morning of the arrival date. Full amount will be finalized at that time and any charges occurring during the stay will be finalized at checkout.
CHECK-IN: On the morning of your arrival you will receive arrival instructions. Accessing the home and room you have rented is a very easy process. We want your stay with us to be safe and comfortable.
CHECK-OUT is 11 am. Let us know if you need a late check-out and we will try to accommodate you. When able, we extend the first hour as a courtesy time after 12 pm will politely charge a $25 fee.
GUEST PARKING is limited to one vehicle per rented unit. We supply a parking pass to display during your visit. If there will be more than one car let us know and we can explain the options.
TAXES: lodging tax is 12.3%.
PAYMENT ACCEPTED: VISA, MC, AX, Discover, traveler’s checks, cash.
SMOKING: We are SMOKE-FREE. Cigarettes, cigars, vaping, and candles are not permitted in guest rooms, houses or anywhere on the Clay Corner Inn property. A cleaning fee of $300 will be charged, even after checking out, for guests who ignore this policy.
Some of our rooms are pet friendly! There is an option to add a pet fee during your reservation. If there is any evidence of a pet in a non-pet room or without making us aware of your pet, $300 will be automatically charged.
A stay may be considered a premium night(s) if the area demand has spiked. In most cases due to an event i.e. football games. A nightly minimum is often required and will be noted on the reservation software when this applies. For certain events such as football and graduation we will have a required deposit. These deposits may vary. When the premium stay policy applies and a deposit is required, a 30 day cancelation policy will also apply. Cancelations inside of 30 days will result in the forfeit of the deposit paid. In some cases, if we are able to rebook the room we will still refund the deposit, even if inside of the cancelation period.
A 25% deposit will be required to book three or more rooms at Clay Corner Inn. With limited inventory booking large amounts of rooms with risk of cancellation can displace opportunity to fill these rooms.
A 14 day cancelation policy will also apply to block reservations. Cancelations within 14 days will result in loss of deposit.